You need your IT to work every day, for all your employees. You don’t want to have to learn how it all works or how to fix it. You can’t afford to watch employees sit on their hands, waiting for the support. It’s frustrating to think that your business depends on the personal genius and heroic effort of your favorite technician. IT has to work, independent of personnel. IT’s a necessary evil. Circle Technologies combines disciplined system design and repeatable, documented process with accessible, friendly support to put the machines in your comfort zone: whether you’re an expert or you need a hand finding the On button, we’ll make sure that the tools you need do what you need them to do. Every day. SecurityNot everyone on the Internet is your friend. Circle has the tools and experience to implement defense-in-depth security to keep what’s yours, yours. We can help train your staff to avoid clicking where they shouldn’t, and if the worst happens, we can help you find out what happened and recover, including supporting prosecution. Disaster PreventionThings happen. We prefer “disaster prevention” to “disaster recovery” because a well-designed system can usually keep the inevitable uh-oh moments from going from inconvenient to catastrophic. Multiple layers of redundancy and fallback with careful, methodical management and process pay off in time. It’s not a matter of if, but when. Remote Monitoring/ManagementComputers don’t sleep. Circle employs state-of-the-art customizable monitoring and management tools to keep an unblinking eye on your systems. Wrapped into that is remote access technology that gives us the ability to connect to any machine in the network in seconds, any time, from anywhere. It means that support is never more than a phone call away. Human SupportIn the end it all comes down to people. If you and your staff grimace before reaching out to IT support, either because you know it will be a long wait, or because the person will make you feel stupid for not being a nerd, you’re not getting the support you need. Circle staff focus on communicating in a way that keeps people in their comfort zone while getting to the solution efficiently. We speak both human and geek, so you only have to speak one. Remote AccessThe pandemic changed everything. Those who could, went home to work. Circle facilitated work from home without skipping a beat, using a mix of the same remote access technology we use for support and network-level and personal VPN. Wherever your workforce is, we can provide simple, reliable ways for them to get productive.